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FAQ
The Ins And Outs of How We Do Business
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
We accept multiple payment methods to provide convenience for our customers. You can make payments using check, credit card, or online payment options. We strive to make the payment process as seamless as possible, allowing you to choose the method that suits you best.
Cancellation Policy
We understand that sometimes unforeseen circumstances may require you to cancel or reschedule your appointment. To ensure a fair and efficient scheduling process for all our customers, we have implemented the following cancellation policy:
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Cancellation within 72 Hours: If you need to cancel your appointment within 72 hours of the scheduled service and do not wish to reschedule, a base fee will be applied. This fee covers the costs associated with scheduling, preparation, and reserving a time slot for your service.
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Rescheduling: We offer the flexibility to reschedule your appointment without incurring any fees if you do so at least 24 hours in advance of the scheduled service. We understand that unexpected changes may arise, and we strive to accommodate your needs to the best of our ability.
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Late Cancellation or No-Show: If you cancel your appointment within 24 hours of the scheduled service or fail to be present at the designated time (no-show), the base fee will still apply.
We kindly request that you provide us with as much notice as possible for any changes or cancellations to your appointment. This allows us to adjust our schedule accordingly and serve other customers efficiently.
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We value your understanding and cooperation in adhering to our cancellation policy. It enables us to maintain a reliable schedule and provide quality service to all our valued customers.
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If you have any questions or need to make changes to your appointment, please contact us promptly. Our team will be happy to assist you.
Please note that this cancellation policy is subject to change. We recommend reviewing our website or contacting us directly for the most up-to-date information regarding our policies.
Satisfaction Guarantee
At Surface Pro MN, your satisfaction is our top priority. We are committed to delivering exceptional service and ensuring that you are completely satisfied with the results. Our satisfaction guarantee provides you with peace of mind and reflects our confidence in the quality of our work.
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If, for any reason, you are not satisfied with our service, please let us know as soon as possible. We will make every effort to address your concerns and resolve any issues promptly. Your happiness and satisfaction are of utmost importance to us, and we will work tirelessly to ensure that you are delighted with the outcome.
We value your trust and strive to build long-lasting relationships with our customers. Our satisfaction guarantee is a testament to our commitment to your happiness and our dedication to delivering excellence in every aspect of our services.
If you have any questions or require further assistance, please don't hesitate to reach out to our friendly team. Your satisfaction is guaranteed with Surface Pro MN.